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Location: Cambridgeshire/Bedfordshire/Hertfordshire
SENIOR SUPPORT STAFF
POST TITLE: Senior Support Worker
RESPONSIBLE TO: Registered Manager / Team Leader
ACCOUNTABLE TO: Registered Manager
LOCATION: Residential Home – various locations
St Neots, Abbotsley or Eaton Socon –
Cambridgeshire
Wyboston – Bedfordshire
HOURS: 40 hours per week, including weekends.
Shift work on rota basis, to include early,
late and night shifts.
PAY: Min. £9.25 per hour
AIMS:
1. To provide a caring residential and day service provision which caters to individuals specific needs and disabilities associated with their disabilities associated with Autistic Spectrum Disorder (ASD) whilst maintaining respect and dignity at all times.
2. To ensure that the aims and objectives of the home are met at all times and to undertake direct or indirect care to service users’ or a service user, as part of a team, to assist in care plan delivery.
3. To work with the team in the maintenance of a safe and therapeutic environment for service users’. To carry out duties as delegated to facilitate the smooth running of the home.
4. To supervise junior members of staff and new staff as appropriate and act as an example and mentor to other staff.
PRINCIPAL RESPONSIBILITIES:
Clinical
1. To assist in the delivery of the service users’ care by engaging in tasks as delegated by the Team Leader and Registered Manager or as indicated by the service users’ individual care plan. To assist in all aspects of personal care, toileting, dressing, eating, personal hygiene and intimate personal care.
2. To assist the Team Leader and Registered Manager in the assessment, monitoring and evaluation of the service users’ conditions, by reporting any changes and observations.
3. When required, to assist the Team Leader and Registered Manager in supporting the service users’ with their daily requirements for:
· Physical and psychological support
· Occupational therapy
· Recreational and social activities
· Any other therapeutic interventions
· Drug/Medication procedures
4. To ensure that any relevant documentation and reports i.e. care plans, diaries, health and safety, maintenance are carried out during a working shift.
5. To promote therapeutic relationships, respecting the uniqueness of each service user, acting in a non-judgemental manner, promoting the rights of the individual at all times. To work with the Multi Displinary Team to promote a therapeutic environment.
6. To ensure that the highest quality of care is maintained at all times and to consistently display a courteous and helpful manner.
7. To contribute appropriately to effective communication with service users’, significant others and members of the multidisciplinary team and to promote good working relationships within the staff team and the community.
8. To ensure that due regard is given to service users’ customs, values, culture, religious and spiritual beliefs, always acting in a facilitative manner that promotes residents dignity, independence and choice.
9. To administer medication to service users’ in line with the home and Brookdale Care policies and procedures.
General
1. To ensure that all information received, is dealt with in accordance with Brookdale Care policies, ensuring resident confidentiality at all times.
2. Refrain from undertaking any duties beyond the scope of their practice and competence.
3. To assist with maintaining a safe and healthy environment, consistently demonstrating safe practice, both within the home and on occasions when escorting service users’ off site e.g. for shopping trips or visits to the post office, holidays and outings, some which may include overnight stays.
4. To report any maintenance, health and safety issues to the Registered Manager or Team Leader.
5. To supervise, offer guidance and support to junior members of staff, to act as an example. To promote anti-discriminatory practice.
6. To be aware of the financial constraints affecting the service and to assist with effective stock control, ordering the use of home resources.
7. To assist the team with stock control and ensuring that equipment is fit for purpose, reporting any faults to the Registered Manager in a timely and appropriate manner.
8. To administer petty cash efficiently as directed by the Registered Manager and in accordance with the financial procedures within the Home.
Personal Development
1. To discuss one’s own development needs with your line manager, in order to consistently achieve best practice and continuously improve personal performance.
2. To attend relevant study days/courses as agreed by the Registered Manager and in accordance with one’s personal development plan.
3. Develop one’s own knowledge by meeting targets agreed with the Registered Manager within the desired timeframe.
4. Participate in home meetings and initiatives, providing the necessary contribution for effective team working.
OTHER:
· To develop and maintain positive relationships with external agencies who have contact with Brookdale Care.
· To attend any training courses relevant to the post as agreed with the post holders line manager.
· To work in accordance and have knowledge of Brookdale Care’s policies and procedures, contributing as appropriate to the revision of these documents.
· To ensure the highest level of confidentiality at all times when dealing with sensitive material and information. To respect the dignity and confidentiality of our service users at all times.
· It is the individual and collective responsibility of every member of staff to ensure adherence to the company’s equal opportunities policies. Racial, sexual or any other harassment or bullying will not be tolerated.
· It is the responsibility of every member of staff to ensure compliance with health and safety at work legislation.
· It is the personal responsibility of all staff to act in accordance with the Care Standards Act 2000 and Protection of Vulnerable Adults (POVA).
NB: This job description reflects the present/immediate requirements of the post. As the Company develops and restructures so the job description may be reviewed and be subject to amendment in consultation with the post holder.
Brookdale Care is an equal opportunities employer with an emphasis on quality of care and we acknowledge that in order to provide this care, we have a responsibility to aid employees in acquiring relevant training. All staff must be aware that whilst at work they may be privy to privileged information and that they must keep this information confidential
PERSON SPECIFICATION
Post Title: Senior Support Worker
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Essential |
Desirable |
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Education & Experience |
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Good general education – GCSE & above. |
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Able to communicate effectively in written and oral English. |
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A keen interest in caring for people who have mental health problems / ASD. |
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Willingness to learn and develop. |
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Previous healthcare/work experience. |
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Previous supervisory experience. |
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NVQ qualification / relevant care qualifications. |
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